CCPA targets 27 eateries over illegal service charge | India News – The Times of India

CCPA targets 27 eateries over illegal service charge | India News – The Times of India

NEW DELHI: The Central Consumer Protection Authority (CCPA) – the country’s apex consumer protection authority – has initiated suo motu action against 27 restaurants for mandatory levy of ‘service charge’ despite guidelines issued by it against the same, which have been upheld by Delhi high court. Besides directing these restaurants to immediately refund consumers, CCPA…

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Service charge row: CCPA cracks down on 27 restaurants for mandatory levy; refunds, penalties ordered – The Times of India

Service charge row: CCPA cracks down on 27 restaurants for mandatory levy; refunds, penalties ordered – The Times of India

The Central Consumer Protection Authority (CCPA) on Saturday said it has taken suo motu action against 27 restaurants across the country for mandatorily levying service charges on customers, holding the practice to be a violation of consumer law.The restaurants have been fined up to Rs 50,000, directed to refund the service charge collected from consumers,…

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