Insurers told to link top management’s pay with claim response, grievance handling: Irdai
Insurance regulator Irdai has directed insurers to link the remuneration of managing directors (MDs), chief executive officers (CEOs) and other senior executives to customer-centric outcomes, including claim responsiveness, grievance redressal and the overall financial health of the company, PTI reported.The Insurance Regulatory and Development Authority of India (Irdai) issued amendments under the IRDAI (Corporate Governance…